Providing reliable administrative and outsourcing services since 1992 |
|
ITES:
IT Enabled Solutions
|
| Quest's BPO group provides a wide range of services in Automobile, Mortgage, Legal, Insurance, Accounting and manufacturing verticals
|
Quest defined and tuned process along with its decade of experience in outsourcing services help the organizations to stream line their back office operations efficiently and to achieve strategic business objectives . |
|
| Services offerings...... |
->
|
Mortgage processing |
|
|
Finance & Accounts |
|
|
Form Processing |
|
|
PDF creation |
-> E-Publishing , Data Conversion |
|
| |
Quest's Business Process Outsourcing services are aligned to help organizations to cut costs, to focus on core strategic plans and projects, to have access to technology and skills and to avoid high risk capital investments. Quest is dedicated to being a strategic partner in Business Process Outsourcing and high security service provider for clients.
|
|
A flexible approach towards outsourcing…. |
Our client a global automobile leader was being maintained their product support development on defined t platforms and was outsourced to various local firms that lacked standard process
|
|
The client tuned to Quest to strengthen their product support development, standardize process and quality procedures and improve the quality, the turn around time for various activities like Technical Illustrations, Technical Documentation etc. Quest conducted an analysis on whole process which enabled us to understand the specifications and process.
|
Quest has been awarded for “outstanding contributions to Product Support Development” 2005 |
 |
|
|
Mortgage/ property processing: Top |
| |
Dual Data Processing Screen |
| |
 |
|
Mortgage processing is a very rewarding business in US and UK business industry. Mortgage processing and underwriting is repetitive and tedious process.
|
| The key areas involve: |
- Mortgage processin
- Mortgage settlement statement creation
- Mortgage underwriting
|
Creation of a searchable database of mortgaged property records. Providing automated Mortgage processing. Our client benefits faster turn around times, greater accountability and visibility, increased accuracy and profitability,
The process involves:
- Dual Entry
- Automated file comparison
- 50 % audit before final delivery
|
| Mortgage brokering, processing and underwriting need some human interaction but can be handled by a English speaking person from another country. That makes India the most suitable country for this kind of outsourcing.
Cost savings in that case can be real high.
|
| Why Quest... |
|
- A decade of experience in offshore/onsite Services
- Significantly reduce IT operational cost and fatten Margins
- Quality Systems and documentation policies as per ISO/CMM guidelines
- Dedicated Support Team for each client based on program and business dynamics
- Ongoing and 24 / 7 Technical support
- Well equipped with advanced infrastructure and state of the art Technologies
Request more info... |
|
| Finance & Accounts: |
Entire back office support for finance and accounts, this service is leveraged by Businesses for several types of industries including retailing, manufacturing etc |
The process involves:
- Establishing remote access to the client Database server via Terminal client service or RDC
- Secure customer Server Accessibility through firewalls, IP configurations etc
- Query handling through issue log/suggestion documents
- 100%Accuracy, 100% completeness
Request more info...
|
|
Technical Publishing: |
Quest's publishing services include electronic books, catalogs and other methods of electronic delivery of contents.
This process benefits industries to host content on their website in a presentable manner, Products information accessible, searchable & product ordering features. A brief about the particular products, availability of a particular product can be known.
|
| Objective |
Customer benefits |
- Host content on website in a presentable manner.
- Product Information accessible,
searchable & product ordering,
options to Customer.
|
|
- Host the content on the website in
a very good presentable manner.
- The customer can able to view the product where it is exactly used and can order his requirement Online.
- The person who wants to buy the product can see the information
of the product before buying.
- Availability of the stocks can be known.
|
| Tools Used: |
-
CorelDraw
-
QuarkXPress
-
Photoshop
-
Adope - Illustrator
-
MS-Excel
-
MS-Word
-
Acrobat writer (PDF)
|
| Input From Client |
Output from Quest |
 |
 |
| Request more info... |
|
|
| Image processing: |
Digital image processing is one of our core technology offerings. Specializing in services that design and develop special purpose image processing algorithms, thus improving quality and enhancing the utilization of imagery for a wide range of clients.
We also offer innovative techniques and processes to obtain needed information from imagery as well as the development and integration of image processing algorithms with software into a user's work environment. Our advanced image processing techniques can include image assessment, filtering, prioritization, change detection, 2D and 3D visualization, automated feature extraction, and automated quality assessment.
Request more info... |
| Objectives: |
Application used: |
- To create an image path creation &
removal of background
colors.
- Detect and Cleanse Images for
multipurpose usage.
- Improve faster accessibility through Internet, work on
weight & Image resolutions and bring consistency in
Images or diagrams across products/parts.
|
- Ms Office
- CorelDraw
- Photoshop
- Acrobat
- Dreamweaver
|
| Input from client |
Output from Quest |
 |
 |
|
