Services

Our Engineering service division provides outsourced or insource development, maintenance and integration of parts catalogue, parts information management, parts helpdesk, technical publication in areas like service, owner manuals, image processing, etc.

PARTS JUDGEMENT

With more than two decades of Aftermarket experience, Quest Informatics brings unmatched experience in spare part management and inventory management. Our spare part engineers have helped fortune 500 companies and large enterprises – efficiently manage their spare parts management system standardize production parts, reduce product variety & replenish older part.

We provide

  • parts verification
  • parts standardization
  • parts substitution analysis
  • identification of common parts
  • identification of OTC substitutes
  • related parts-linking information with service information.
  • Spare Parts Categorization
  • Aftermarket Kit Creation
  • Re-Engineering Activity
  • Identifying right source for right part on global players

WARRANTY JUDGEMENT

Quest Informatics has proven experience in conducting comprehensive warranty audits covering detailed review of documents, performance audit at dealership and suggest ways to improve warranty process. It helps companies to increase response time to claims, reduce their annual warranty costs and total cost of ownership of warranty systems.

Our Warranty judgment Services include:

  • Warranty Processing
  • Warranty Audit Analysis
  • Warranty Self-Audit
  • Warranty Representation
  • Product / Component Improvement
  • Different Campaign Proposals

TOOL DESIGN

Quest Informatics offer tool designing services which have helped manufacturing & automotive industries to improve the quality and efficiency in their production units.

Our design engineers are highly proficient in CREO, CATIA, SolidWorks, AutoCAD & Unigraphics.

SUPPORT DESK

Our support desk executives are well–equipped to provide best in class assistance in native languages to ensure highest customer satisfaction.

Our support desk services include

  • Live Chat Support
  • Customer Query Helpdesk
  • Software Application Support
  • Aftermarket Service Registration Support

TECHNICAL TRANSLATION

Quest Informatics engineers come with in-depth technical expertise to provide translation across sectors for different end-users.

Our translation areas include

  • eLearning
  • Process Documents
  • Standard Operating Procedures
  • Manuals – Owner, Operator, Workshop, Maintenance, Installation, etc.

ANIMATION

At Quest Informatics we are familiar with different types of data available, whether it is native CAD, interchangeable file format, engineering drawings, photography, or sketches.

Services we deliver are

  • Product Animation
  • 2D/ 3D Technical Animation
  • Animated Technical Manuals/ Guides
  • Interactive Training Manual – Hydraulics, Electrical, etc.

CAD SERVICES

With deep domain knowledge and technical know-how of automotive, construction & heavy equipment industry, we at Quest Informatics offer CAD related Services. We design 3D animated training materials, 3Dmanuals, technical catalogues which is available on all hand held devices.

Our design engineers are highly proficient in CREO, CATIA, SolidWorks, Unigraphics & AutoCAD.

We offer services including,

  • Evaluation of aftermarket structure, process, decision challenges
  • 3D Modeling & Detailing
  • Assembly & Drafting
  • Legacy Data Migration
  • Crating 3D model from picture & physical part
  • 2D to 3D Conversion